Payment Methods
At Janettuck, we aim to provide a seamless and secure checkout experience. To ensure your shopping journey for our denim collections is convenient, we accept a wide variety of trusted payment options. All transactions are processed in USD (United States Dollars).
1. Accepted Payment Providers
We partner with the world's leading financial networks to guarantee the safety of your funds. You may complete your purchase using any of the following methods:
| Payment Type | Accepted Methods |
|---|---|
| Credit & Debit Cards | Visa, MasterCard, American Express, Discover |
| Digital Wallets | PayPal |
2. Payment Security
Your financial security is our top priority. Janettuck employs Secure Sockets Layer (SSL) technology to encrypt your personal information during the checkout process.
- PCI Compliance: Our payment processing systems are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS).
- Data Privacy: We do not store your credit card number or CVV code on our local servers. All data is handled by our secure, encrypted payment gateways.
3. Order Authorization
When you place an order, your bank will place an authorization hold on your account for the total amount of the purchase. Once the order passes our internal fraud check and enters the handling phase (1 - 2 business days), the funds will be officially captured. If an order is cancelled before shipping, the authorization hold will be released according to your bank's specific timeline.
4. Pricing and Taxes
All prices listed on janettuck.com are exclusive of shipping fees and applicable sales tax. A flat-rate shipping fee of $6.99 will be added at checkout. Sales tax will be calculated based on your shipping destination within the United States and clearly displayed before you finalize your payment.
5. Payment Discrepancies
If your payment is declined, please verify that your billing address matches the information on file with your bank and that you have sufficient funds available. If you continue to experience issues, we recommend contacting your financial institution or trying an alternative payment method like PayPal.
6. Contact Support
For any inquiries regarding billing, failed transactions, or payment security, our support team is available during our standard operating hours.
Store Name: Janettuck
Email: support@janettuck.com
Address: 8433 S 124th St Bsmt, Seattle, WA 98178-4544, United States
Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM (EST)